Find us on SLACK here

webhostpro.slack.com

We'll be getting more involved with Slack over the next couple months. Feel free to join our channel anytime. Slack can be used for general communication with Web Host Pro and level one customer service at this time.

6th Jul 2019
cPanel license price structure changing

cPanel shocked us with a drastic price increase on all licenses. The pricing structure now is very different. Up to 5 accounts: Admin licenses are $19.00 a month Up to 30 accounts: Pro licenses are $29.00 a month Up to 100 accounts: Premier licenses are $45.00 a month with additional accounts at $0.20 each We are suggesting if you can no ... Read More »

4th Jul 2019
We are doing some database cleaning today, sorry for any lag.

We are cleaning out old accounts today, this can put a lot of stress on the account manager system. We are sorry if you notice any lag. We'll have the clean up finished by 07/03/2019 12 AM PAC time.

2nd Jul 2019
Today is the day, our new web design is going live.

Our new web design is being added now.

All pages will have the same URLs with some new pages added. We tried to keep things very close in how they look so it feels familiar.

If you notice any typos or errors please let us know! Contact Form

23rd Jun 2019
We had some issues with our verified credit card payment option.

Sorry for any issues, as of the 10th of June our verified credit card payment system was not working correctly. It is fixed today and any past due payments went though correctly now. If you switched off of the verified credit card option because of the issue, you can add a ticket to be switched back anytime. Verified credit card payments have the ... Read More »

21st May 2019
WordPress gets some much needed security updates

WordPress finally bumps up security in version 5.2 WordPress is a great way to build a website. So great about a third of the Internet uses it now! Unfortunately though it is also not the most secure way, actually not by far. In the latest version 5.2 WordPress finally starts to address much needed security issues. We just hope this is the ... Read More »

11th May 2019
Web Host Pro site upgrade tonight

You may notice some propagation as we upgrade our main site server tonight. Everything will be 100% back to normal in the morning.

 

11th May 2019
Our main server is running a little slow today

Sorry for any delays loading the account manager and Web Host Pro. We are doing some back end work on the main server that will cause a little lag throughout the day.

9th May 2019
We’ll be a little shorter staffed than normal this weekend.

For Easter we have a couple of our tech team members off for the weekend. We still will have 24 hour support, but it may take a little while longer if things get busy. We suggest adding a ticket using the I’m in a hurry option for any pertinent issues.

Thank you and Happy Easter!

The Web Host Pro support team.

20th Apr 2019