Why add a support pin?
Adding a support pin can be very helpful, for example it's the easiest way for us to verify that you own the account. This can also help you save time and even help you get out of a bind. If you lost your password and the email on file is not longer active having your support pin can help us verify your account and get you the new log in ... Read More »
Paypal adds One touch for Web Host Pro customers
Well it's about time. Paypal has recently upgraded our account to one touch. What does this mean? Now when you pay for your Web Host Pro services with paypal you can just click approve rather than go through the shopping cart process. Just one click and you are all done.
Pulling backups today for our off site vaults
Every couple months we pull backups off everything and store it in a secure location. This is mainly in case of a natural disaster or war basically. The process takes all day and might slow down some of the servers a little. Nothing that would effect a site from loading. If there is any change in speed, your CPanel area would be the only thing ... Read More »
Los Angeles data center upgrade
In an effort to run a greener datacenter and reduce the company’s carbon footprint, we have decided to implement a “Cold Aisle Containment” initiative at our Los Angles datacenter. The project is well under way and is scheduled to be completed in October 2016. The project is based on “Focused Cooling” where the cold aisles are designed ... Read More »
Intermittent performance issues with Cloud 80
We are having issues with cloud 80 today. There has been some on and off downtime that is being worked on now.
We will have everything back to normal shortly.
Auto log in is temporarily disabled for server 160
We have to disable the auto login for the server 160 today as we do updates and maintenance on the webmail system. We will have it back to normal by Sunday 09/11/2016.
Wonder what the benefits are for a dedicated IP?
We wrote a fairly simple explanation of what advantages you will have with a dedicated IP and if it's worth the extra payment. Feel free to contact us or leave a comment if you have any additional questions.
More Kernel updates tonight
Tonight 7/20/2016 at 12am Pacific time we will be updating the rest of the server Kernels. This will require server restarts that will bring each server offline for about 1 minute.
Nothing will change on the account level, it will just add improvements and more security to the server core.
Quick Kernel update today
You may of noticed Web Host Pro and a couple servers going offline for about 2 minutes today. This was due to a security kernel update that required us to reboot any server that needed the update.
Happy 4th of July US
We love the 4th of the July. It's a day to appreciate where we all came from here in the US and have some fun. The hamburgers, hot dogs, and shrimp doesn't hurt either!
Have a great day and please be safe.