Details & help
For those of you who know how to add a new account for whatever mail program you are using, here is the data you need.
Once you have created your POP3 email account, you should have the following information:
1. The domain name you purchased POP3 service for. A.K.A. (your-main-domain.com).
2. The POP3 account name (your full email address).
3. The POP3 password: You need to turn on "My Server Requires Authentication" and in this menu click "Use the same username and password as my POP3" or log in.
4. Your incoming mail server will be "yourdomain.com" or "mail.yourdomain.com".
5. Your outgoing mail server will also be "yourdomain.com" or "mail.yourdomain.com".
25 - SMTP
587 - SMTP If your ISP is blocking port 25
465 - SMTP (SSL)
110 - POP3
995 - POP3 (SSL)
143 - IMAP
993 - IMAP (SSL)
Follow the instructions below to configure Outlook 2002 for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 e-mail address information for the account used in the instructions.
The example address is: yourname@yourdomain.com
Account name is: yourname@yourdomain.com
Domain is: yourdomain.com
Configuration Steps:
1. Start Outlook 2002 - 2004.
2. When the main Outlook 2002 screen appears, click on the Tools item on the top menu bar (or press ALT-T), then choose/click the E-mail Accounts sub-option.
3. Outlook will bring up a menu asking whether you want to add a new account, or to view/edit any existing accounts. You will need to choose "Add a new e-mail account" as shown in the following image then click "Next".
4. The next screen will allow you to choose the type of server you are connecting to. Please select "POP3" as shown below, then click "Next".
5. The next screen labeled"Internet E-mail Settings (POP3)" is the area where you will insert all the settings for your POP3 client. Remember to substitute your settings for yourname@yourdomain.com as well as your password. Make absolutely certain that the box labeled"SPA Authentication" is NOT checked. Do make sure sure that "my server requires authentication" is checked and the option to use the same as the emails incoming information is used.
6. BEFORE clicking "Next",click on "Test Account Settings". This will allow you to make sure the information you entered will work with our server. If the test fails, check your settings per step 5 above then repeat the test until it is successful.
7. When the test finishes successfully, you can click "Next" and you'll be presented with a screen which says "Congratulations!" and you can click "Finish".
Configuration is complete!
Follow the instructions below to configure Outlook 2000 for use with your Web Host Pro POP3 account. Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
Special Note to Outlook 97/98 users: The following instructions are for Outlook 2000 and Outlook 97'/98' when the Accounts sub-option under the Tools menu is displayed (rather than the Services sub-option). In some cases, depending on how Outlook was installed or upgraded, the Services sub-option will be displayed on the Tools menu instead (in this case, use the Outlook 97' instructions for making the needed configuration changes).
Configuration Steps:
1. Start Outlook 2000.
2. When the main Outlook 2000 screen appears, click on the Tools item on the top menu bar (or press ALT-T), then choose/click the Accounts sub-option.
3. From the Internet Accounts screen, click on the Mail tab at the top. Click on the Add button on the right and choose the Mail option, this will add a new mail account using the Wizard.
4. On the Your Name screen below, simply enter in your name. Whatever you enter here will appear in the "From" field when someone receives email from you. You can use your full name, or Webmaster, or anything you like. Then, click "Next."
5. On the Internet E-mail address screen, enter in your new Web Host Pro POP3 email address. The example account used is yourname@yourdomain.com. Please enter in your Web Host Pro POP3 email address. Click the Next button when you are finished.
6. On the E-mail Server Names screen, enter in the Web Host Pro POP3 email server names. Then, click the Next button.
7. On the Internet Mail Logon screen, enter your Web Host Pro POP3 email account name and password. Your account name is your full email address (yourname@yourdomain.com). You can select Remember password if you like.
Do not check the box labeled "Log on using Secure Password Authorization (SPA)". It is not supported by our mail systems. Do make sure sure that "my server requires authentication" is checked and the option to use the same as the emails incoming information is used.
Click the Next button when you are finished.
8. On the last screen of the Wizard, choose the option that describes your connection to the Internet. If you use an ISP, you will likely choose "Connect using my phone line". You may be prompted to enter your phone line information on the next screen. If you work in an office or have a dedicated Internet connection, you will probably choose the LAN option. When finished, click the Next button.
9. On the Congratulations screen, simply click the Finish button to return to the Internet Accounts screen.
10. At this point, you are returned to the Internet Accounts screen. You can set the new rule as your default if you want to use this address as your primary email account in your email program. Click Close when you are finished, then you will need to log out and restart your Outlook 2000.
The Wizard will automatically update the properties while you are setting up the account. From this screen, click on or highlight the mail account just created and click on the Properties button to the right. You can verify the information you just entered by clicking each tab. By default, My server requires authentication, a feature under the Servers tab is not checked. You do not have to enter your username and password every time you send out an email if this feature is not check.
At the Account Properties screen, click on the Close button to return to the main Outlook 2000 screen.
Configuration is complete!
Follow the instructions below to configure Outlook 97/98 for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
Special Note to Outlook 97/98 users: The following instructions are for 97'/98' when the Services sub-option under the Tools menu is displayed (rather than the Accounts sub-option). In some cases, depending on how Outlook was installed or upgraded, the Accounts sub-option will be displayed on the Tools menu instead (in this case, use the Outlook 2000 instructions for making the configuration changes).
Configuration Steps
1. Start Outlook 97/98
2. When the main Outlook screen appears, click the Tools menu item on the top menu bar (or press ALT-T), then choose/click the sub-option Services.
3. On the Services screen, highlight Internet Mail from the list of information service and click on the Properties button. If Internet Mail does not appear in the list, click the Add button and then choose Internet Mail. (The next step works the same both ways.)
4. On the Internet Mail screen General tab, change the Internet Mail server to the your Incoming Server name and change the Account name to your account name.
The Incoming Server name will be yourdomain.com. The user name will be your full email address. The password is the one you chose for your POP3 account (not necessarily the same as your Web Host Pro login password).
5. There may be an option on this screen for an outgoing (SMTP) server. If so, fill it in. If not, click on the Advanced Options button on the Internet Mail screen to set the Outgoing Server Name for your account. Your outgoing server is the same as your incoming server.
6. When finished, click on OK button to exit on all screens (back to the main Outlook screen).
7. Close Outlook by choosing File and Exit and Log Off. After it exits, start it up to activate your new settings.
Configuration is complete!
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions. Special Note:
The following instructions are for Outlook Express when the Accounts sub-option under the Tools menu is displayed (rather than the Services sub-option). In some cases, depending on how Outlook Express was installed or upgraded, the Services sub-option will be displayed on the Tools menu instead (in this case, use the Outlook 97 instructions for making the needed configuration changes).
Configuration Steps:
1. Open Outlook Express.
2. When the main screen appears, click on the Tools menu item on the top menu bar (or press ALT-T), then choose/click the Accounts sub-option
3. The Internet Accounts screen will present you the Mail tab interface. Click on the Add button on the right and choose the Mail option.
4. On the Your Name screen below, simply enter in your name. Whatever you enter here will appear in the "From" field when someone receives email from you. You can use your full name, or Webmaster, or anything you like. Then, click "Next."
5. On the Internet E-mail Address screen, enter in your new Web Host Pro POP3 email address. The example account used is yourname@yourdomain.com. Please enter in your own Web Host Pro POP3 email address. Click the Next button when you are finished.
6. On the E-mail Server Names screen, enter in the Web Host Pro POP3 email server name: mail.yourdomain.com. (replace with your domain) Then, click the Next button.
7. On the Internet Mail Logon screen, enter your Web Host Pro POP3 email account name and password. Your account name is your FULL email address (yourname@yourdomain.com). You can select Remember password if you like.
Do not check the box labeled "Log on using Secure Password Authorization (SPA)". It is not supported by our mail systems. Click the Next button when you are finished.
8. On the Congratulations screen, simply click the Finish button to return to the Internet Accounts screen
9. At this point, you are returned to the Internet Accounts screen. You can set the new rule as your default if you were using another rule as your primary email account. Click Close when you are finished, then you will need to log out and restart your Outlook Express.
The Wizard will automatically update the properties while you are setting up the account. From this screen, click on or highlight the mail account just created and click on the Properties button to the right. You can verify the information you just entered by clicking each tab. As default, My server requires authentication, a feature under the Servers tab is not checked. You do not have to enter your username and password every time you send out an email if this feature is not check.
At the Account Properties screen, click on the Close button to return to the main Outlook Express screen.
Configuration is complete!
Follow the instructions below to configure Netscape Messenger 6.1 for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
Note: Netscape 4.x does not work with our POP3 service because it refuses to send the @ symbol or anything after it when checking mail, even if configured correctly. If you are using Netscape 4.x, please upgrade it to Netscape 6.
Netscape Messenger 6.1
Configuration Steps:
1. Open Netscape Mail. If you already have Netscape Navigator main screen open, click on the Tasks menu item on the top menu bar (or press ALT-T), then choose/click on the sub-options called Mail.
2. In the Mail Window, open the "Edit" menu and choose "Mail/News Account Settings."
3. Then on the Account Settings dialog box, click choose "Outgoing Server (SMTP)" on the left window, and enter your-main-domain.com (replace with your actual domain.)</b> in the Server Name box on the right. Please do not check the "User name and password" box. Under "Use secure connection (SSL), choose "Never." Then, click OK.
(You can click "New Account" and finish the Wizard first, and then come back and edit the Outgoing Server Settings.)
4. When you are back to the Local Folders window, click on the "Create a new account" link under Accounts to activate the New Account wizard.
5. Choose the type of account you want to set up, and click Next.
6. In the Identity section, enter your name (as you would like it to appear in the "From" field of messages you send) and email address ( yourname@yourdomain.com), and click Next.
7. In the Server Information section, select the type of incoming mail server POP3. Enter the incoming server name and the outgoing (SMTP) server name. Then click "Next."
Note: Only one outgoing mail server (SMTP) needs to be specified, even if you have several mail accounts. If you have not configured the SMTP settings, then you should go back to steps 2 & 3 when you finish the wizard.
8. In the User Name section, enter your full email address (yourname@yourdomain.com) and click "Next."
9. In the Account Name section, assign a name for this account (for example, "Work" or "Family" or simply your email address), and click "Next."
10. Verify that the information you entered is correct. If necessary, verify the information you entered with your ISP or system administrator. Then click "Finish" to set up your account.
Configuration is complete!
Follow the instructions below to configure Eudora 4.3/5.0 for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
Configuration Steps
1. Start the Eudora program from your desktop or from the Eudora Program group menu (go to the Start button on Windows, choose Programs and then choose Eudora). At the main Eudora screen, click on the Tools menu item, then select Options from the pull down menu.
2. Choose the Getting Started icon/button. On this screen you will need to fill in the Real Name, Return Address, Mail Server (Incoming), Login Name and SMTP Server (Outgoing) values.
Mail Configuration Settings Values for Settings:
Real Name: Your Name
Return Address: yourname@yourdomain.com
Mail Server (Incoming): yourdomain.com
Login Name: full email address
SMTP Server (Outgoing): yourdomain.com
Allow Authentication: unchecked (turned off)
Note: Your login name is your FULL POP3 email address.
3. Click on the Checking Mail icon/button. The values for Mail Server and Login Name should already reflect your changes made earlier in step 2. (Verify that the Mail Server and Login Name are completed.)
4. Click on the Incoming Mail icon/button.
5. Click on the Sending Mail icon/button. The values for SMTP Server and Return Address should already reflect your changes made earlier. If not, change them to the correct settings for your account. Make sure that the Allow Authentication box is NOT checked (turned off).
6. Click OK after making your changes.
Configuration is complete!
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
The example address is: yourname@yourdomain.com Account name is: yourname@yourdomain.com Domain is: yourdomain.com
Configuration Steps:
1. Start the Eudora program from your desktop or from the Eudora Program group menu (go to the Start button on Windows, choose Programs and then choose Eudora).
At the main Eudora screen, click on the Tools menu item, then select Options from the pull down menu.
2. Choose the Getting Started icon/button. On this screen you will need to fill in the Real Name, Return Address, Mail Server (Incoming), Login Name and SMTP Server (Outgoing) values.
Note: Your login name is your FULL POP3 email address. The box labeled"Allow Authentication" underneath the Outgoing mail server box should also be unchecked (turned off)
3. Click on the Checking Mail icon/button. The values for Mail Server and Login Name should already reflect your changes made earlier in step 2. (Verify that the Mail Server and Login Name are completed.)
Note: "Secure Sockets when Receiving" should be set to NEVER as shown in the above image.
4. Click on the Incoming Mail icon/button. Verify that Server configuration is set to POP and that Authentication style is set to "Passwords"
5. Click on the Sending Mail icon/button. The values for SMTP Server and Return Address should already reflect your changes made earlier. If not, change them to the correct settings for your account.
Make sure that the Allow Authentication box is unchecked (turned off). Also make sure that "Secure sockets when sending" is set to NEVER as shown above.
6. Click OK after making your changes.
Configuration is complete!
Follow the instructions below to configure Pegasus Mail for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
The example address is: yourname@yourdomain.com Account name is: "full email address" Domain is: yourdomain.com
Configuration Steps:
1. Start Pegasus mail from your desktop or from Start/Programs/Pegasus. Go to the Tools menu, then select Internet Options.
2. Click on the Start Setup Wizard Box.
3. On the first screen, click Next.
4. On the second screen, enter your email address, then click Next.
5. On the third screen, enter your POP3 Server. It should be yourdomain.com. Then click Next.
6. On the fourth screen, enter your user name and password. Your user name is your full email address. In the example, it is yourname@yourdomain.com. Your password is your POP3 account password (not necessarily the same as your Web Host Pro login password). Then click Next.
7. On the fifth screen, enter your SMTP server. It should be yourdomain.com. Then click Next.
8. On the sixth screen, choose your Internet connection, Then click Next.
9. On the seventh screen, click Finish.
10. Back on the Internet Mail Options screen, click the Sending (SMTP) Tab. In the Authentication Box, check the Login using your POP3 settings for username and password. Click OK.
Configuration is complete!
Follow the instructions below to configure Mail for the Mac OS for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
The example address is: jdoe@yourdomain.com Account name is: jdoe@yourdomain.com Domain is: yourdomain.com
Configuration Steps:
1. Start Mail.
2. Click on the Mail item on the top menu, then choose/click the Preferences sup-option
3. Click on the Account Tab on the top of the Preferences Menu.
4. Fill in the information as follows:
E-mail address: your new POP email address (ex:jdoe@yourdomain.com) Full Name: your name as you wish for it to appear in the from field of your emails Host Name: your-main-domain.com (replace with your actual domain.) User Name: your new POP email address (ex:jdoe@yourdomain.com) Password: your selected password for your new POP account SMTP Server: your-main-domain.com (replace with your actual domain.)
(Do not use authentication when sending mail)
5. Click OK. Configuration complete!
Follow the instructions below to configure Outlook Express for the Mac Os for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
The example address is: jdoe@yourdomain.com Account name is: jdoe@yourdomain.com Domain is: yourdomain.com
Configuration Steps:
1. Start Outlook Express.
2. Click on the Tools item on the top menu, then choose/click the Accounts sup-option.
3. Click on the New button on the right and type in your name as you wish for it to appear in your emails in the Display Name field. Click the next arrow.
4. Select "I Already have an email address that I'd like to use," and type your new POP email address in the Email Address field. Click the next arrow.
5. Select that your incoming mail server is a POP Server. Fill in the following:
Incoming Mail (POP, IMAP) server: your-main-domain.com (replace with your actual domain.) Outgoing Mail (SMTP) server: your-main-domain.com (replace with your actual domain.)
Click the next arrow.
6. Fill in the following fields:
Account ID: your new email address (ex: jdoe@yourdomain.com) Password: Your chosen email password.
Click the next arrow.
7. Name your account, and click the Finish Button.
Configuration complete!
Follow the instructions below to configure Entourage for the Mac OS for use with your Web Host Pro POP3 account.
Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.
The example address is: jdoe@yourdomain.com Account name is: jdoe@yourdomain.com Domain is: yourdomain.com
Configuration Steps:
1. Start Entourage.
2. Click on the Tools item on the top menu, then choose /click the Accounts sub-option
3. Click on the New button on the right and choose the POP option as account type.
4. Fill in the information as follows:
Name: your name as you wish for it to appear in the from field of your emails E-mail address: your new POP email address (ex:jdoe@yourdomain.com) Account ID: your new POP email address (ex:jdoe@yourdomain.com) POP Server: your-main-domain.com (replace with your actual domain.) Password: your selected password for your new POP account SMTP Server: your-main-domain.com (replace with your actual domain.)
5. Click OK. Configuration complete!
Glossary
POP3: Post Office Protocol (version 3), comprised of mailboxes for email systems so that a user can retrieve email from a central location where the email is stored.
SMTP: Simple Mail Transfer Protocol, used between servers to relay mail.
Qmail: The email POP3/SMTP system used by Intercosmos.
MX/A DNS records: Changed when creating a POP account on DN, the 'A' record identifies the users mail server for their domain (i.e. mail.mydomain.com) The 'MX' (mail exchange) record identifies where to send the email.
Mailbox quotas: The amount of space we allotted for each user to be able to use. This amount is currently set at 10MB.
User mail servers: your-main-domain.com (replace with your actual domain.)
Mail server username: full email address
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