Email Programs

EMAIL PROGRAMS

Details & help


HOW TO USE POP3 / IMAP EMAIL

For those of you who know how to add a new account for whatever mail program you are using, here is the data you need.

Once you have created your POP3 / IMAP email account, you should have the following information:

1. The domain name you purchased for your POP3 / IMAP service A.K.A. (your-main-domain.com).

2. The POP3 / IMAP account name (your full email address).

3. The POP3 / IMAP password: You need to turn on "My Server Requires Authentication" and in this menu click "Use the same username and password as my POP3 / IMAP" or log in.

4. Your incoming mail server will be "yourdomain.com" or "mail.yourdomain.com".

5. Your outgoing mail server will also be "yourdomain.com" or "mail.yourdomain.com".

Ports

25 - SMTP
587 - SMTP If your ISP is blocking port 25
465 - SMTP (SSL)
110 - POP3
995 - POP3 (SSL)
143 - IMAP
993 - IMAP (SSL)

Detailed Instructions

Adding IMAP and POP3 email accounts to popular email programs is a common task for users who want to access their emails through a desktop email client. IMAP and POP3 are two different protocols for fetching and managing email, and they work with various email clients. In this tutorial, we'll walk you through adding an email account using IMAP and POP3 in two popular email programs: Microsoft Outlook and Mozilla Thunderbird.

Note: Before you begin, make sure you have the following information from your email provider:

  1. Email address: Your full email address (e.g., yourname@example.com).
  2. Incoming Mail Server (IMAP/POP3): The server address for receiving emails.
  3. Outgoing Mail Server (SMTP): The server address for sending emails.
  4. Username and Password: Your email account credentials.

Microsoft Outlook:

Adding an IMAP Account:

  1. Open Microsoft Outlook.

  2. Click on "File" in the top-left corner.

  3. Select "Add Account."

  4. In the "Add Account" window, enter your email address and click "Connect."

  5. Outlook will automatically detect your email provider. If it doesn't, choose "IMAP" and click "Next."

  6. Enter your password and click "Connect."

  7. Outlook will configure your account settings. Once it's done, click "Done."

Adding a POP3 Account:

  1. Open Microsoft Outlook.

  2. Click on "File" in the top-left corner.

  3. Select "Add Account."

  4. In the "Add Account" window, enter your email address and click "Connect."

  5. Outlook will automatically detect your email provider. If it doesn't, choose "POP3" and click "Next."

  6. Enter your password and click "Connect."

  7. Enter the POP3 and SMTP server addresses provided by your email provider. You can usually find these on their website or by contacting their support.

  8. Click "Next" and follow the prompts to complete the setup.

Mozilla Thunderbird:

Adding an IMAP Account:

  1. Open Mozilla Thunderbird.

  2. Click on the hamburger menu icon (three horizontal lines) in the top-right corner.

  3. Select "Options" and then "Account Settings."

  4. In the Account Settings window, click "Account Actions" and select "Add Mail Account."

  5. Enter your name, email address, and password. Click "Continue."

  6. Thunderbird will try to configure your account automatically. If it doesn't succeed, choose "IMAP" and manually enter the IMAP server details provided by your email provider.

  7. Click "Done" to complete the setup.

Adding a POP3 Account:

  1. Open Mozilla Thunderbird.

  2. Click on the hamburger menu icon (three horizontal lines) in the top-right corner.

  3. Select "Options" and then "Account Settings."

  4. In the Account Settings window, click "Account Actions" and select "Add Mail Account."

  5. Enter your name, email address, and password. Click "Continue."

  6. Thunderbird will try to configure your account automatically. If it doesn't succeed, choose "POP3" and manually enter the POP3 server details provided by your email provider.

  7. Click "Done" to complete the setup.

Once you've completed these steps, you should be able to send and receive emails using your IMAP or POP3 email account in either Microsoft Outlook or Mozilla Thunderbird. Your emails will be synchronized with the email server, and you can access them from your desktop email client.


Android devices

Adding an IMAP email account to an Android phone is a straightforward process. IMAP allows you to access your email messages on your Android device while keeping them synchronized with the email server. Follow these steps to add an IMAP email account to your Android phone:

**Note:** The steps and interface may vary slightly depending on your Android version and the email app you are using (e.g., Gmail, Outlook, or the default email app).

**Step 1: Open the Email App**

Open the email app on your Android device. This app is usually named "Email," "Mail," "Gmail," or "Outlook," depending on the manufacturer and any additional apps you've installed.

**Step 2: Add an Email Account**

In the email app, you will see an option to add an email account. The location of this option may vary, but it's typically found in one of these places:

- For Gmail: Tap the three horizontal lines (menu icon) in the top-left corner, scroll down, and tap "Settings." Then, select your Google account and tap "Add account."

- For Outlook: Tap the menu icon (usually three horizontal lines), then tap "Settings" or your account name. From there, tap "Add Account."

- For the default email app (varies by manufacturer): Look for "Add Account" or "Add Email Account" in the app's settings menu.

**Step 3: Choose IMAP**

Next, you'll be prompted to choose the type of email account. Select "IMAP." If you're given the option to choose between IMAP and POP3, select IMAP as it allows for better synchronization.

**Step 4: Enter Your Email Address**

Enter your full email address and tap "Next."

**Step 5: Enter Your Password**

Enter the password associated with your email account and tap "Next."

**Step 6: Configure IMAP Settings**

You'll need to configure the IMAP settings for your specific email provider. Here are the key settings you'll need to enter:

- **Username**: Your full email address.
- **Password**: The password for your email account.
- **IMAP Server**: This should be provided by your email provider. It usually looks like "imap.yourdomain.com."
- **Security Type**: Select "SSL/TLS" or "STARTTLS" for a secure connection.
- **Port**: The default IMAP port for secure connections is 993. Check with your email provider if you're unsure.
- **IMAP Path Prefix**: Leave this blank in most cases.
- **Sync Frequency**: Choose how often you want your emails to sync. Options typically include "Every 15 minutes," "Every hour," or "Manual" (manual requires you to manually refresh your inbox).

Once you've entered these settings, tap "Next."

**Step 7: Set Account Options**

You'll be given some account options, including how your name appears in outgoing messages and how often you want to sync your email. Adjust these settings according to your preferences and tap "Next."

**Step 8: Complete Setup**

Review the account settings you've entered, and if everything looks correct, tap "Next" or "Finish" to complete the setup. Your Android device will now attempt to connect to the IMAP server and synchronize your emails.

Once the setup is complete, you should be able to access your IMAP email account from the email app on your Android phone, and your emails will be synchronized with the server.


Apple devices

iPhone

Adding an IMAP email account to an iPhone is a relatively simple process. IMAP allows you to access your email messages on your iPhone while keeping them synchronized with the email server. Follow these steps to add an IMAP email account to your iPhone:

**Step 1: Open the Settings App**

Open the "Settings" app on your iPhone. It's usually represented by a gear icon and can be found on your home screen.

**Step 2: Scroll Down and Tap on "Mail"**

Scroll down in the Settings menu and tap on "Mail." In some iOS versions, this section might be labeled as "Mail, Contacts, Calendars."

**Step 3: Tap on "Accounts" or "Add Account"**

Next, tap on "Accounts" or "Add Account." The wording may vary depending on your iOS version.

**Step 4: Select "Add Mail Account"**

In the "Accounts" section, select "Add Mail Account."

**Step 5: Enter Account Information**

You will now be prompted to enter your account information:

- **Name**: Enter your full name or a name you want to appear on your outgoing emails.
- **Email**: Enter your full email address.
- **Password**: Enter the password associated with your email account.
- **Description**: You can enter a brief description for this email account to help you identify it (e.g., "Work Email" or "Personal Email").

After entering this information, tap "Next" in the top-right corner of the screen.

**Step 6: Configure IMAP Settings**

Now, you'll need to configure the IMAP settings for your specific email provider. Here are the key settings you'll need to enter:

- **Incoming Mail Server (IMAP)**
- **Hostname**: This should be provided by your email provider. It typically looks like "imap.yourdomain.com."
- **Username**: Your full email address.
- **Password**: The password for your email account.

- **Outgoing Mail Server (SMTP)**
- **Hostname**: This should also be provided by your email provider. It typically looks like "smtp.yourdomain.com."
- **Username**: Your full email address.
- **Password**: The password for your email account.

Once you've entered these settings, tap "Next" in the top-right corner.

**Step 7: Choose What to Sync**

You'll now have options to select what you want to sync with your iPhone: Mail, Contacts, Calendars, and Notes. Toggle on "Mail" to sync your emails. You can choose to enable other options if desired. Tap "Save" or "Next."

**Step 8: Complete Setup**

Your iPhone will now verify your email settings and attempt to connect to the IMAP server. If everything is entered correctly, you'll see a message that says "Account Added" or "Account Verified." Tap "Done" to complete the setup.

Your IMAP email account is now added to your iPhone, and you can access your emails from the Mail app. Your emails will be synchronized with the email server, allowing you to send and receive messages on your device.

 

Mac Mail

Follow the instructions below to configure Mail for the Mac OS for use with your Web Host Pro POP3 account.

Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.

The example address is: jdoe@yourdomain.com Account name is: jdoe@yourdomain.com Domain is: yourdomain.com

Configuration Steps:

1. Start Mail.

2. Click on the Mail item on the top menu, then choose/click the Preferences sup-option

3. Click on the Account Tab at the top of the Preferences Menu.

4. Fill in the information as follows:

E-mail address: your new POP email address (ex:jdoe@yourdomain.com) Full Name: your name as you wish for it to appear in the form field of your emails Host Name: your-main-domain.com (replace with your actual domain.) User Name: your new POP email address (ex:jdoe@yourdomain.com) Password: your selected password for your new POP account SMTP Server: your-main-domain.com (replace with your actual domain.)

(Do not use authentication when sending mail)

5. Click OK. Configuration complete!

Mac Outlook Express

Follow the instructions below to configure Outlook Express for the Mac OS for use with your Web Host Pro POP3 account.

Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.

The example address is: jdoe@yourdomain.com Account name is: jdoe@yourdomain.com Domain is: yourdomain.com

Configuration Steps:

1. Start Outlook Express.

2. Click on the Tools item on the top menu, then choose/click the Accounts sup-option.

3. Click on the New button on the right and type in your name as you wish for it to appear in your emails in the Display Name field. Click the next arrow.

4. Select "I Already have an email address that I'd like to use," and type your new POP email address in the Email Address field. Click the next arrow.

5. Select that your incoming mail server is a POP Server. Fill in the following:

Incoming Mail (POP, IMAP) server: your-main-domain.com (replace with your actual domain.) Outgoing Mail (SMTP) server: your-main-domain.com (replace with your actual domain.)

Click the next arrow.

6. Fill in the following fields:

Account ID: your new email address (ex: jdoe@yourdomain.com) Password: Your chosen email password.

Click the next arrow.

7. Name your account, and click the Finish Button.

Configuration complete!

Mac Entourage

Follow the instructions below to configure Entourage for the Mac OS for use with your Web Host Pro POP3 account.

Note: An example account name was used through the instructions. Please substitute your Web Host Pro POP3 email address information for the account used in the instructions.

The example address is: jdoe@yourdomain.com Account name is: jdoe@yourdomain.com Domain is: yourdomain.com

Configuration Steps:

1. Start Entourage.

2. Click on the Tools item on the top menu, then choose /click the Accounts sub-option

3. Click on the New button on the right and choose the POP option as the account type.

4. Fill in the information as follows:

Name: your name as you wish for it to appear in the from field of your emails E-mail address: your new POP email address (ex:jdoe@yourdomain.com) Account ID: your new POP email address (ex:jdoe@yourdomain.com) POP Server: your-main-domain.com (replace with your actual domain.) Password: your selected password for your new POP account SMTP Server: your-main-domain.com (replace with your actual domain.)

5. Click OK. Configuration complete!

Glossary

POP3: Post Office Protocol (version 3), comprised of mailboxes for email systems so that a user can retrieve email from a central location where the email is stored.

SMTP: Simple Mail Transfer Protocol, used between servers to relay mail.

Qmail: The email POP3/SMTP system used by Intercosmos.

MX/A DNS records: Changed when creating a POP account on DN, the 'A' record identifies the user's mail server for their domain (i.e. mail.mydomain.com) The 'MX' (mail exchange) record identifies where to send the email.

Mailbox quotas: The amount of space we allotted for each user to be able to use. This amount is currently set at 10MB.

User mail servers: your-main-domain.com (replace with your actual domain.)

Mail server username: full email address


Where to next?