We know there is a lot of technical terms with web hosting and domains you probably prefer not to know. Propagation might not be one of those though. When you change a domain's DNS (domain name servers) or make any DNS changes. There is a time frame called propagation. This is a time when the change has been made locally, but the rest of the world ... Read More »
We still have our older basic videos located on our support page that you might know about. But did you know we started making YouTube style tutorials?
Visit our new site below! We will be adding more and more videos there. We also take request via support tickets for anything you might want help with.
We just posted a new FAQ and how to force SSL on a WordPress website.
Just click here for details: https://webhost.pro/index.php?rp=/knowledgebase/152/How-to-add-force-SSL-redirects-in-WordPress.html
If you don't have auto update set to your WordPress website, make sure to login and update it right away. The new version has a ton of great improvements, like over a 50% increase in the editor speed, better security, new options for editing, and a bunch overall code improvements. We also posted a short but helpful article here for checking your ... Read More »
LOS ANGELES, Thursday March 21. Please contact us if you have any questions. All support for Web Hosting, Reseller Hosting, VPS, Dedicated Servers and Domain Registration is still supported 24/7. Due to COVID-19, Web Host Pro has activated further procedures in efforts to protect the health and safety of our clients and employees. Customer ... Read More »
We recently had to disable changing the PHP version and the PHP INI editor in cPanel because of some errors that caused issues. After some core changes in the back end and help from cPanel, all the bugs are fixed and it's working perfectly again. Changing your PHP to the latest version possible is always a great idea. Each new version of PHP ... Read More »
We will be doing security and software updates on the cloud servers core systems this Sunday at 10PM Pac time. This will have no to less than a minute downtime
We are sorry if there is any ticket delays today. A tech had to go home with a cold. Dana and Daniel are still here all day to help but feeling under the weather as well.
Please use the "I'm in a hurry" ticket option if you are in a hurry. Otherwise the ticket might just take a couple hours to get to today.
cPanel made another big change recently that makes reseller accounts use their own packages. Luckily it's very easy to add packages. In your WHM (Web Host manager) click "Add a package" You can scroll down to the option or search for it in your WHM top left search bar. There, you can create your own custom packages and use them at your will. We ... Read More »
We hope your new year is starting off great. We just wanted to let you know that this Sunday evening we will be doing routine maintenance on all servers. This will be for updating software and backend stuff. Nothing will be changed on your website or cPanel. We will reboot the cloud system which will be offline for less than a minute. We are also ... Read More »