We had some issues with our verified credit card payment option.
Sorry for any issues, as of the 10th of June our verified credit card payment system was not working correctly. It is fixed today and any past due payments went though correctly now. If you switched off of the verified credit card option because of the issue, you can add a ticket to be switched back anytime. Verified credit card payments have the ... Read More »
WordPress gets some much needed security updates
WordPress finally bumps up security in version 5.2 WordPress is a great way to build a website. So great about a third of the Internet uses it now! Unfortunately though it is also not the most secure way, actually not by far. In the latest version 5.2 WordPress finally starts to address much needed security issues. We just hope this is the ... Read More »
Web Host Pro site upgrade tonight
You may notice some propagation as we upgrade our main site server tonight. Everything will be 100% back to normal in the morning.
Our main server is running a little slow today
Sorry for any delays loading the account manager and Web Host Pro. We are doing some back end work on the main server that will cause a little lag throughout the day.
Please fill out our super fast 4 question feedback form here:
We’ll be a little shorter staffed than normal this weekend.
For Easter we have a couple of our tech team members off for the weekend. We still will have 24 hour support, but it may take a little while longer if things get busy. We suggest adding a ticket using the I’m in a hurry option for any pertinent issues.
Thank you and Happy Easter!
The Web Host Pro support team.
We've expanded our DNS editor in cPanel to allow more options.
You can now add and manage (AAAA, CAA, SRV, TXT) DNS entries in your cPanel DNS editor. If the options are not on your server yet, just let us know and we'll add them right away.
Check your PHP version in cPanel.
After the updates last night we have been informed some websites PHP versions have been moved up. If you have an older script or app, that could be an issue. We suggest taking a quick look and make sure the PHP version you have is working ok.
MySQL 5.5 is officially dying this week.
cPanel announced yesterday that it will block all updates to the server if it still uses MySQL 5.5. This means if you have been putting off upgrading your MySQL server wide, now is the time to do it. Not getting updates mean security and performance issues will soon follow. If you have a password warning for old MySQL users that use the old ... Read More »
Kernel updates today!
Don't panic, today is just the Kernel update day. This means we need to reboot each machine after the update. This takes the server offline for about 90 seconds.