We recently had to disable changing the PHP version and the PHP INI editor in cPanel because of some errors that caused issues. After some core changes in the back end and help from cPanel, all the bugs are fixed and it's working perfectly again. Changing your PHP to the latest version possible is always a great idea. Each new version of PHP ... Read More »
We will be doing security and software updates on the cloud servers core systems this Sunday at 10PM Pac time. This will have no to less than a minute downtime
We are sorry if there is any ticket delays today. A tech had to go home with a cold. Dana and Daniel are still here all day to help but feeling under the weather as well.
Please use the "I'm in a hurry" ticket option if you are in a hurry. Otherwise the ticket might just take a couple hours to get to today.
cPanel made another big change recently that makes reseller accounts use their own packages. Luckily it's very easy to add packages. In your WHM (Web Host manager) click "Add a package" You can scroll down to the option or search for it in your WHM top left search bar. There, you can create your own custom packages and use them at your will. We ... Read More »
We hope your new year is starting off great. We just wanted to let you know that this Sunday evening we will be doing routine maintenance on all servers. This will be for updating software and backend stuff. Nothing will be changed on your website or cPanel. We will reboot the cloud system which will be offline for less than a minute. We are also ... Read More »
Your website has limited power for the total of everything it does. So any files, emails, databases, cron jobs, addons, redirects, sub domains, and logs, on the website that is not needed will take away from the power to use on the files that need it more. We highly suggest time to time going through your website and removing any of this things ... Read More »
Our new web hosting video based how-to site has started with 6 new hand-made tutorials. Stop by and let us know what you think! The list so far is: Introduction to Web Host Pro How to log into cPanel from your Web Host Pro account How to install a WordPress installation on Web Host Pro How to remove a WordPress installation on Web Host ... Read More »
The PHP versions PHP 5.6 and PHP 7.0 have reached EOL. We recommend that you update to a supported version of PHP.
We will still have these available but we highly suggest upgrading to at least 7.1.
The current suggested version now is 7.3 and 7.4 is becoming available shortly.
It's common to use your website email also with your account manager, but it's always best to get an external email like a Gmail account.
This will assure no matter the situation we can still contact you.
Feature ShowcaseThe system added new features during this cPanel & WHM upgrade. You can enable some of these features directly in this interface. Select “Enable” next to the features that you wish to use and, then click “Save Settings” at the bottom of the interface. Feature Spotlight DNSSEC Clustering and User Experience ... Read More »